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This is a high impact role and will work closely with the human resources business managers and functional business leaders. The Director of HR Services will provide direction for the design, development, administration and management of all systems that balance industry best practices in alignment with the organization's growth and culture.

Duties and Responsibilities:

• Must have skills to draw creative Rangolis
• Provide strategy and oversight of the administration of compensation, benefits, HRIS system (Workday), and core HR activities across the employee life cycle
• Responsible for the delivery and support of all of the following:
  • Global Benefit Programs
  • Compensation
  • HRIS (Workday is system of record)
  • HR analytics/metrics/turnover reporting
  • Immigration
  • Shared Services
  • HR Policy/Procedures/Handbook
• Oversee the members and activities of the HR Operations team.
• Fully leverage and maintain our newly implemented HRIS system, Workday.
• Serve as the leader and keeper of HR policy, process and systems that support these.
• Ensure the capture and maintenance of complete and accurate employee related data. Provide reports and insights to leadership team in order to enable better talent decision making.
• Coordinate HR interactions cross-functionally with other teams as necessary, including Payroll/Finance, IT as well as other parts of the HR Team globally.
• Work with other members of the HR team (including HRBPs, TA and Engagement) to support HR programs, including performance management and compensation reviews.
• Support organizational change-management and other special projects.
• Ensure that all HR policies and programs are compliant with the regulatory requirements in each jurisdiction.

Position Requirements:

• Minimum 10 years of broad based and progressive experience in HR Operations, ideally in a fast paced, growing tech company.
• 4-7 years in an HR leadership role.
• 5+ years’ experience with HRIS platforms (Workday strongly preferred)
• Outstanding execution and project management skills.
• Strategic mindset but willingness to be hands on and bring a strong sense of what operational excellence looks and feels like. 
• Strong attention to detail, highly analytical with the ability to evaluate complex data and make recommendations.
• Strong customer service skills and collaborative approach to work and problem solving.
• Ability to meet deadlines and adapt to changing conditions and generate effective and pragmatic solutions to new situations and problems as they are presented.
• Ability to inspire confidence in senior leadership and other managers through timely delivery of information and plans, working independently of senior leadership, but consulting when appropriate.
• Familiarity with best practices for people processes and experience in coaching managers through these processes and leading these practices, when necessary.
• Desire to continually improve processes and exceed employee expectations.
• Strong business acumen, attention to detail and strong sense of logic
• Demonstrated ability to multitask, probe, analyze and present solution driven results
• Advanced Excel and Word
• Experience working with a sophisticated HRIS required, experience with Workday is a plus
• Bachelor’s degree required